Director of Workforce Technology (IT)
Company: Analytic Partners
Location: Miami
Posted on: November 8, 2024
Job Description:
Analytic Partners Recognized as a Leader by "Analytic Partners
dominates with data-driven marketing insights."Analytic Partners is
the leader in commercial analytics. Through a combination of expert
guidance and technology, we help the world's largest brands make
forward-looking decisions to drive business growth. Our platform,
GPS Enterprise, provides adaptive solutions for deeper business
understanding, and empowers marketers to make proactive decisions
that boost their brands. We turn data into expertise so that our
customers can create powerful connections with their customers and
achieve commercial success.We're growing fast, with global
operations across our full-service offices in New York City, Miami,
Broomfield, Charlottesville, Dallas, Dublin, London, Paris,
Hamburg, Munich, Sydney, Melbourne, Singapore, and Shanghai.What
you'll be doing:
- The Director of Workplace Technology is a technology leadership
position within the Technology Operations Infrastructure team,
reporting directly to the SVP of Technology, Security, and
Compliance. The key task of this role is the end-to-end
accountability for AP's global corporate technology ecosystem
architecture, including workstations, A/V systems, productivity
software, 3rd party SaaS tools, mobile devices, and IT departmental
Project Management.
- This role requires a highly accountable technology leader with
a strong understanding of relevant technology and operations and a
demonstrated ability to interact with all levels of the
organization.
- Lead an enterprise application administrator and collaborate
with all IT & Security team professionals to support the workplace
technology ecosystem.
- Be accountable for technology lifecycle management, including
support activities, technology planning, refresh, and
deployment.
- Develop and drive long-term strategic plans for workstation and
support lifecycle management.
- Escalation points to resolve critical issues, including C-Suite
white glove support.
- Support the technology budget process along with the other IT
leaders, ensuring the yearly planning and spending meet strategic
goals.
- Ensure security and audit requirements for end-user technology
are met.
- Proactively identify operational and technology weaknesses to
improve service levels.
- Partner with staffing vendors to ensure global support
standards are being met and identify/remediate issues.
- You need to be a visionary looking to transform end-user
technology alongside AP's larger business and product
transformation.
- Partner with other global infrastructure leaders to ensure
shared goals are aligned and delivered on target.
- Modernize and deploy enhanced device management tools and
techniques.What we look for in you:
- Bachelor's degree or equivalent experience.
- At least 8+ years of experience in corporate
technology/operations experience.
- Attention to detail and strong customer service mindset.
- Demonstrated expertise in project and program management.
- Demonstrated success in building project, program, and/or
technology management teams.
- Hands-on expertise in technology strategy and end-user
technology lifecycle management.
- Strong communication skills at all organizational levels.
- Track record of successful technology transformations.
- Understanding of asset management best practices.
- Experience with enterprise asset management tools.
- Deep understanding of modern device management best practices
and toolsets.
- Demonstrated understanding of Workstation remote management
tools and deployments.
- Strong technical management experience with Windows, Mac, and
Linux operating systems.
- Deep understanding of Active Directory architecture and
ecosystem.
- Excellent work organization, self-management skills, and a
multitasker with excellent time management skills who can handle
tight deadlines.
- Value continuous learning, professional growth, and
development.
- Challenge the status quo and always look to improve.
- Enjoy working with people, being a team player, and having the
flexibility to adapt to new working environments.
- Capacity to listen, be curious, display a learning orientation
geared towards understanding different perspectives, and the
ability to apply these talents when making decisions and working
with employees at all levels.Our differentiator is - Our People! We
hire the brightest talent and develop them into leaders. We foster
a culture of PEOPLE, PASSION and GROWTH.People: We value our
people, customers, and partners.Passion: We love what we do.Growth:
Unlimited growth means unlimited potential.AP is a
customer-focused, team-oriented organization where innovation and
results are rewarded, and individuals can chart the course of their
own careers.As a woman founded and led company, this has meant
supporting a meritocracy where everyone has opportunities to
achieve their best and ensure we foster an environment of
diversity, equity, and inclusion. In practice, this means we will
not only work to recruit a diverse workforce but also maximize the
full potential of all of our people. You can read more about our
commitment to DEI here.Additionally, Analytic Partners participates
in the E-Verify program in certain locations, as required by
law.#LI-Hybrid
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Keywords: Analytic Partners, Fountainbleau , Director of Workforce Technology (IT), Executive , Miami, Florida
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